Our vision is to be the proactive, innovative & flexible partner for the markets in which we operate.

Claims management is a critical component of every insurance product. Our insurers entrust this responsibility to us because of our proven expertise and commitment to excellence. We pride ourselves on delivering exceptional service to claimants while ensuring full compliance with policy requirements and maintaining the highest standards of integrity.

Our Team

Jason Potter-Rose (Group CEO)

As a founding partner and Group CEO, Jason leads the WIP Group with a strategic vision that has delivered unprecedented year-on-year growth. With over 25 years of experience in the insurance industry, Jason is instrumental in cultivating WIP Group’s strong relationships with international insurance markets and key partners. His leadership underpins a comprehensive, end-to-end business model that positions WIP Group as both a trusted partner and an innovator in Group Accident & Health insurance, claims management, and insurance marketing solutions.

Jae Mauala (Claims Director)

Jae Mauala leads our claims team with one clear focus, making the claims process as simple and supportive as possible for claimants. As Claims Director, Jae brings extensive experience and a deep understanding of our products, ensuring every claim is assessed accurately and handled with care. She oversees the entire journey, from lodgment to resolution, and works closely with all parties to provide clarity and confidence at every step. Under Jae’s leadership, our claims operations continue to evolve to deliver timely, fair outcomes for all.

Scott Richardson (Chief Commercial & Operations Officer & Company Secretary)

Scott joined WIP Group in 2023, bringing a wealth of expertise in Commercial Management and Corporate Governance from his tenure at notable organisations, including Ausgrid, Boral, and Sydney Water. As Chief Commercial Officer and Company Secretary, Scott is pivotal in upholding WIP Group’s commitment to strong corporate governance and strategic financial management. His leadership contributes to WIP Group’s growth and future-focused approach, which emphasizes continuous improvement and sustainable market expansion.

Damien Davie (Head of Growth)

Damien drives WIP Group’s growth initiatives with innovative strategies aimed at expanding market reach and deepening partnerships. He has established dedicated growth teams across Queensland, Victoria, and New South Wales, fuelling WIP Group’s expansion into new and emerging markets. With a strong background in business development, Damien plays a pivotal role in advancing WIP Group’s market position, supporting sustainable growth and delivering impactful growth solutions to WIP Group’s partners.

Jakson Potter-Rose (Broking Services Manager)

Jakson brings several years of experience in the financial services industry and is committed to delivering efficient, tailored solutions that ensure clients receive exceptional service throughout the placement process. He manages placements of varying complexity and oversees relationships with our London broker and the coverholder process, maintaining compliance and smooth operations. Jakson’s strong knowledge of insurance products and market dynamics enables him to achieve optimal outcomes while fostering trusted partnerships across the industry.

Michael Tran (Head of Marketing & Distribution)

Michael drives WIP Group’s strategic vision for marketing, distribution, and branding, utilizing data-driven strategies that boost customer acquisition and retention. With a deep understanding of partner needs and a forward-thinking approach to marketing and technology, Michael unifies all WIP divisions under a cohesive branding, marketing, and distribution strategy. His leadership strengthens the WIP Group’s market presence and reputation, ensuring a consistent, impactful brand experience across all channels.

Vanessa Hodge (Head of Compliance & Business Transformation)

Relevant & Synergistic Services

WIP Group create all-encompassing insurance solutions, complemented by our specialist claims management organisation and consulting services.

Partners, Friends & Associations

Why we’re a SuperFriend Partner

WIP is a SuperFriend Partner because we believe in their vision of an Australia where all workplaces are mentally healthy.

SuperFriend provides mental health and wellbeing solutions, advocacy and insights for super funds and their members, insurers and workplaces.

With one in five Australians navigating mental health challenges in any one year, and almost half during their lifetime, we know this is something we can only improve together.

Learn more about the work we do together at superfriend.com.au

General Insurance Code of Practice

The Insurance Council of Australia Limited has developed the General Insurance Code of Practice (“the Code”), which is a voluntary self-regulatory code. The Code aims to raise the standards of practice and service in the insurance industry.

Our insurers have adopted the Code on terms agreed with the Insurance Council of Australia. For further information on the Code please visit www.codeofpractice.com.au. We have also adopted the Code.